Privacy Policy

This Privacy Policy explains how The Maison Gent Ltd (“we”, “our”, “us”) collects, uses, stores, and protects your personal data when you visit our website, interact with our content, or contact us through our platforms.

We are committed to safeguarding your privacy and ensuring transparency regarding how your data is handled, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

The Maison Gent Ltd

Registered in England & Wales

We are the data controller responsible for your personal data collected through this website and our related services.

2. What Data We Collect

We may collect and process the following types of personal data:

Contact Information: Name, email address, phone number (when submitted via contact forms or newsletter sign-ups).

Communication Data: Any information you provide when contacting us or interacting with our content (e.g. comments, messages).

Technical Data: IP address, browser type, operating system, referring URLs, pages visited, and time spent (collected via cookies and analytics tools).

Marketing Preferences: Your consent to receive marketing communications.

3. How We Use Your Data

We only process your personal data when we have a lawful basis to do so, including:

To respond to enquiries or contact requests

To provide you with information you request from us

To send newsletters or marketing (where you have opted in)

To improve our website, content, and user experience

To comply with legal obligations

4. How We Share Your Data

We do not sell your personal data. We may share it with trusted third-party service providers who help us operate the site or deliver communications (such as email marketing services or web analytics), but only to the extent necessary and under strict confidentiality agreements.

We may also disclose data if required by law or to protect our legal rights.

5. Cookies & Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and collect usage data.

By using our site, you consent to the use of cookies. You can modify your browser settings to refuse cookies or notify you when they are being used. For more information, see our [Cookie Policy].

6. How We Protect Your Data

We take appropriate technical and organisational measures to secure your data, including SSL encryption, access controls, and secure servers.

While we take all reasonable steps to protect your information, no transmission or storage method is 100% secure.

7. Your Rights Under UK GDPR

You have the right to:

Access your personal data

Request correction or deletion

Withdraw consent at any time (for example, unsubscribe from emails)

Object to or restrict certain processing

Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk

To exercise any of your rights, please contact us at [Insert Contact Email].

8. Data Retention

We only retain personal data for as long as necessary to fulfil the purpose for which it was collected, or to comply with legal, regulatory, or accounting obligations.

9. Third-Party Links

Our website and content may include links to third-party websites or platforms (such as YouTube, Instagram, or podcast directories). We are not responsible for the privacy practices or content of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, and where appropriate, we will notify you of significant changes.